The writer of the winning letter will receive an exquisite Waterman Carène Pen and Pencil set to the value of R2000.
Waterman is a statement of fashion with a European flair that makes the Waterman Carène a truly exceptional instrument. Each pen is unique and individual, and becomes a reflection of the character and style of the writer. Embrace the Waterman brand and make a statement of unmistakable style.
This month’s winning letter
Dear Deidre,
I have no doubt that being in the corporate world, like most people, you receive 100’s of e-mail’s. So not wanting to take up too much of your time, let me get straight to the point.
I am sitting on an SA Express flight from East London to Cape Town, reading the latest issue of Indwe, when I remembered the correspondence I had with you in December 2004. You made the comment “From here on it can only get better”….well you have lived up to your promise. As a frequent flyer I read different in-flight magazines as well as the Indwe every month. Your magazine just gets better and better! So much so that it is the only one I ever take home for my wife to read as well. The articles are well researched, the content always interesting as well as relevant and the quality is superb.
A great job being done by you and your team, thanks for keeping us entertained and more importantly thanks for keeping your word!
As we reach the end of the year, best wishes to you and the staff at Siyaya Publishing as well as to the great team at SA Express (who incidentally deserve the accolade of the best airline in South Africa!)
Best regards,
Dave Waywell
Johannesburg
To the Editor
While recently reading your in-flight magazine, I noted some comments regarding the helpfulness and friendliness of your staff.
Since the inception of your service on the coastal route, I have undertaken some 8 flights in 4 weeks, the majority with the same crew, namely Melvin, Nola and Liesel. Being a Voyager Gold Card holder and flying with many other airlines, they have to be rated as among the best, if not the best.
These trips have been undertaken with a major foot injury, which made carrying a laptop and brief case, at best difficult. Melvin was always there to help at the airstairs and on the plane, and they were always exceptionally friendly and cheerful.
The three of you are an excellent advertisement for South Africa, South African Express and Executive Aerospace.
Regards
Nigel Campbell
Port Elizabeth
Dear Ms Colville
In March of this year I booked a return flight from Cape Town to Port Elizabeth, leaving Cape Town on flight SA662 on 27 Sept 2005 and returning from Port Elizabeth on flight SA663 on 13 October 2005.
Before the 13th October SAA withdrew from the Cape Town – Port Elizabeth route. I was not informed of this until I tried to confirm my seat. I was advised that I should complain, and request a refund.
On the 13th October I boarded flight SA1388 to return to Cape Town. The flight was excellent, the cabin crew were cheerful and professional. My diabetic meal was first class. The following morning I became aware that my wallet was missing, last used at the airport at Port Elizabeth. When I rang the lost luggage at Cape Town I was overjoyed to find that it had been found by the cabin crew with the R1,000-00 plus it contained. Up to now I have not been able to pass my thanks to those responsible for reuniting me and my money. I hope that you will find time to do this for me.
As for a refund, forget that. I am more than happy with SA Express and would be delighted to travel with you again.
Yours sincerely
Gerald Schofield
Blackburn, UK
Dear Editor,
On the last leg of an extremely tiring 5-stop business trip I was lucky enough to be on an SA Express flight with two of the nicest Cabin Attendants I have ever encountered on any of my trips thus far.
Lynette Swartz and Gaynor Jantjies were not only singularly better than most other Cabin Attendants, but they had a visibly good working relationship with each other, which made the trip more pleasant than usual. As a rule the competency of the Cabin Attendants is of a high standard, but often there is an obvious tension which is uncomfortable for the passengers. I’m not sure whether this grouping was intentional but it definitely made the flight back home a pleasant experience.
Please pass my thanks on to the two ladies for their excellent service.
Kind regards and thanks for a lovely magazine.
Loretta Houghton, Kimberley
